Terms of Service

Effective Date: 6-08-2026

Welcome to SLT Companions. These Terms of Service govern your use of our website and companionship services. By accessing this website or engaging our services, you agree to these terms.

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1. About SLT Companions

SLT Companions provides non-medical companionship services for older adults throughout the United Kingdom. Our aim is to reduce loneliness by providing trusted companions who offer friendship, conversation, and meaningful social interaction.

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2. Acceptance of These Terms

By using this website or contacting us regarding our services, you confirm that you accept these Terms of Service and agree to comply with them.

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3. Nature of Our Services

SLT Companions provides companionship only.

Our companions may:

• Provide friendly conversation
• Spend quality time with clients
• Accompany clients on walks or outings (where agreed)
• Play games or participate in hobbies
• Offer emotional companionship and social interaction

Our companions do not provide:

• Medical care
• Nursing services
• Personal care (washing, dressing, toileting)
• Medication administration
• Emergency healthcare services

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4. Booking Services

Bookings are subject to companion availability. We reserve the right to reschedule visits where necessary while making every reasonable effort to minimise disruption.

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5. Client Responsibilities

Clients and their families agree to:

• Provide accurate information when booking.
• Notify us of any relevant health or mobility concerns.
• Provide a safe environment for companions.
• Treat companions with dignity and respect.
• Notify us promptly if appointments need to be changed.

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6. Payments

Service fees will be communicated before services commence.

Payment terms, accepted payment methods, and cancellation policies will be agreed upon before the first companionship visit.

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7. Cancellation Policy

We kindly request reasonable notice if you need to cancel or reschedule a visit. Late cancellations may be subject to cancellation fees where applicable.

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8. Intellectual Property

All content on this website—including text, graphics, branding, logos, photographs, and design—is the property of SLT Companions unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

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9. Website Use

Users agree not to:

• Use the website unlawfully.
• Attempt to gain unauthorised access.
• Distribute malicious software.
• Interfere with website security.
• Misrepresent themselves when contacting us.

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10. Limitation of Liability

While we strive to provide reliable and compassionate companionship services, SLT Companions shall not be liable for indirect, incidental, or consequential losses except where required by law.

Nothing within these Terms excludes liability for matters that cannot legally be excluded under UK law.

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11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

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12. External Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external websites.

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13. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Updated versions will be published on this page together with the latest revision date.

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14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

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15. Contact Information

If you have any questions regarding these Terms of Service, please contact us: